Amazon Kindle Fire Gen 1 & 2 Micro USB Port D01400 Repair Replacement Service
Amazon Kindle Fire GEN 1 & 2
SHIPPING INSTRUCTION & REPAIR PROCEDURE
Once you complete you payment, you will see the detail shipping and service form information on your sales receipt within your L2Order.com account. Please follow the instruction to prepare your tablet's service form, your tablet will be assigned a service number. With that service number, we can identify your tablet and you can keep track all your repair status.
You will need to ship your Kindle Fire to us for repair first and we will cover the return shipping (except international orders). International customers need to pay for the return shipping cost. We offer free return shipping to US customers only.
We accept the entire tablet instead of the motherboard only, because we can do a fully test on your machine after your USB port repair.
Please backup your data before sending the machine if data inside is crucial to you. We will take no responsibilities on any data loss during transit or repair. We will insure your tablet(s) up to $300/ea when preparing your shipment. Should you need more insurance, please pay for the extra fee at $1 per $100 insured amount.
The repair service takes about 2 to 3 business days. However, special issues beyond USB port issues may take a little bit longer since we need your confirmation to fix it or not. If we have your USB port replaced but it turns out that your tablet still has other issues and you decide not to fix it. You can request your partial refund up to 60% of your payment. We will restore the tablet as it was with your own USB port along with free return shipping, or you can pay extra so that we can fix all the other issues. We will let you know the extra before further repair.
REPAIR SERVICE COVERAGE
This repair service covers the replacement of your Kindle Fire Micro USB port only. It doesn't cover the following and anything else beyond Micro USB issues:
Dead Battery and AC Power Adapter
Defective CPU and Memory
Defective Hard Drive
Cracked LCD/LED Screen
Defective LCD/LED Cable
Any other defective or broken parts beyond the tablet's Micro USB port
RETURN POLICY & WARRANTY
The repair warranty will be 30 days from the date you receive your return laptop. If it's out of 30 days but within 180 days, you can still get your machine repaired at 50% off. If the repair is out of 180 days, you have to pay full price to get it fixed again.
Should you have any further questions, feel free to contact us before placing your order. Thanks for your understanding.